OIIQ.NET (“we”, “our”, “us”) is committed to protecting personal information in accordance with Québec’s Act respecting the protection of personal information in the private sector (Law 25), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable privacy legislation.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information when you:

• Visit https://oiiq.net
• Access https://portal.oiiq.net
• Purchase products or services
• Communicate with us
• Engage our professional services

This policy applies to Organisation Investissement Immobilier Québec Inc., operating under the trade name OIIQ.NET.

We may collect the following categories of personal information:

A. Identification Information

• Full name
• Company name
• Job title
• Email address
• Telephone number
• Mailing address

B. Business & Service Information

• Consultation requests
• Service requirements
• Contractual documentation
• Billing information
• Project specifications

C. Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Log data

D. Communication Data

• Email correspondence
• Support tickets
• Phone call logs
• Voicemail recordings
• SMS communications (where consent is provided)

We do not knowingly collect sensitive personal information unless required for contractual obligations.

Personal information may be collected when you:

• Complete a contact or consultation form
• Purchase products or services
• Subscribe to updates
• Open a support ticket
• Communicate with us via phone, email, or SMS
• Provide consent for SMS communication
• Access our website or client portal

Information may also be collected automatically through cookies and analytics tools.

We collect and process personal information for legitimate business purposes, including:

• Responding to inquiries
• Delivering IT modernization services
• Implementing ERP & CRM systems
• Providing cloud, hosting, and infrastructure solutions
• Supplying hardware and licensed software
• Managing contracts, billing, and payments
• Providing technical support
• Improving website functionality
• Ensuring system security

We do not sell, rent, or trade personal information.

Where you provide your mobile phone number and explicit consent, OIIQ.NET may send service-related SMS communications such as:

• Appointment confirmations
• Project updates
• Service notifications
• Customer support messages

Message frequency varies based on engagement.

You may opt out at any time by replying:

STOP

For assistance, reply:

HELP

Message and data rates may apply.

OIIQ.NET does not send unsolicited marketing SMS messages and complies with Canada’s Anti-Spam Legislation (CASL).

Personal information is processed based on:

• Express or implied consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

Under Québec Law 25 and PIPEDA, individuals may:

• Request access to their personal information
• Request correction of inaccurate information
• Withdraw consent (subject to legal or contractual limits)
• Request deletion where applicable

Requests must be submitted in writing.

We may disclose personal information to trusted third-party service providers solely for operational purposes, including:

• Cloud hosting providers
• Infrastructure vendors
• Payment processors
• Professional advisors
• Software platforms required to deliver services

All third parties are contractually required to implement appropriate security and confidentiality safeguards.

We may disclose information when required by law or court order.

We implement appropriate technical and organizational safeguards, including:

• Secure hosting environments
• Encrypted connections (SSL/TLS)
• Controlled system access
• Administrative access restrictions
• Secure authentication practices

While we take reasonable precautions, no transmission over the Internet is completely secure.

Personal information is retained only as long as necessary to:

• Fulfill contractual obligations
• Comply with legal and tax requirements
• Resolve disputes
• Maintain business records

When no longer required, information is securely deleted or anonymized.

Our website may use cookies and analytics tools to:

• Improve user experience
• Monitor website performance
• Analyze traffic patterns

You may disable cookies via browser settings; however, certain features may not function properly.

Certain services may involve data processing outside Québec or Canada. Where this occurs, we implement appropriate safeguards to ensure adequate protection of personal information in accordance with applicable privacy laws.

Our website may contain links to third-party websites. OIIQ.NET is not responsible for the privacy practices of external sites.

Our services are intended for business and professional use. We do not knowingly collect personal information from minors.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

For privacy-related inquiries or to exercise your rights:

OIIQ.NET
Organisation Investissement Immobilier Québec Inc.
Email: privacy@oiiq.net
Website: https://oiiq.net

Privacy Officer: Kim Dinh Huynh