© 1991-2023 OIIQ INC. - Kim Dinh Huynh
Who We Are
We are OPTIMIZED INTERACTIVE INTELLIGENCE QUANTUM - ORGANIZATION INVESTMENT REAL ESTATE QUÉBEC Inc., which trades under the name OIIQ.NET (together with its agents, representatives, consultants, employees, officers, partners and directors — collectively, “OIIQ”, “we”, or “us”), where the future of technology meets innovation, intelligence, and quantum leap. At OIIQ, we are pioneers in the realm of advanced technological solutions, blending optimized processes, interactive technology, and the revolutionary power of quantum computing. We provides solutions, web hosting, web templates, web development, domain name, website creation, website security, and online marketing services. We are a Canadian corporation based in Montreal, Canada.
How This Policy Applies
You may withdraw your consent to our management of your personal information, at any time, subject to legal and contractual restrictions, upon reasonable notice. However, such a withdrawal may reduce our ability to provide you with certain products and services. For more information on the implications of withdrawing your consent or to notify us of the withdrawal of your consent, please contact our Data Protection Team.
What We Collect and Receive
For you to use our website, products, and services, we need to collect and process certain information. Depending on your use of our website, products, and services, this may include the following types of information.
General personal information
Information you provide by completing forms on our website — your name, company name, email and mailing addresses, telephone number, login, and password details. We may ask you for this information if you register for an account on our website, order our products or services, subscribe to our newsletter, login to our online “Client Area”, upload or submit content through our website (including the “Client Area”), or if you contact us.
Information you provide for identity verification purposes when contacting us or for the purposes of processing your payment. In some cases, our payment processor will request that you provide additional personal information to confirm your identity before payment can be processed.
For certain domain name products and services, we may request your residency status or whether you are a member of certain organisations. This information is required by certain domain name registries (e.g., Canadian Internet Registration Authority) for the purposes of registering your chosen domain name(s) with the registry.
Details of any transactions you make through our website, products, or services. As part of a transaction, we may collect payment information, including credit card or bank account details (as applicable), expiration date, and country, which we require for payment processing, tax, and regulatory purposes.
We partner with other companies (such as PayPal) for payment processing, and the payment information you submit is processed by them in accordance with their privacy policies.
Statistical and cookie information
Statistical information about the way visitors and users interact with our website, products, and services, in the form of website traffic analytics (i.e., Google Analytics). The analytics engine passively gathers visitor and user information, including your IP address; the type of device, operating system, and browser you use; and your activity on our website. This information helps us to improve our website, products, and services, allowing us to provide you with a more friendly and secure user experience. You can opt out of having your data used by Google Analytics here.
Cookies are small data files that are issued to your device when you visit a website and that store information about your use of the website. URL query strings are small amounts of data transmitted as part of a URL (e.g., website address) when you click on a hyperlink or submit a form in an internet browser.
Communication history information
Communications you send to us (e.g., technical support tickets, questions, or feedback).
Sensitive personal information
We ask that you do not send or disclose to us any sensitive personal information, including social insurance or social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership.
User content uploaded, collected, stored, used, transferred, or disclosed in connection with our website, products, or services. Such content includes website and email content in connection with our web hosting, website creation, website security, email solutions and marketing products and services.
If you use our career opportunities feature to apply for a job posted on our website or send us your application via email, we may collect your name, email address and any other information you provide, including your employment history.
How We Use This Information
We use the information we collect from you for the following purposes:
To enable us to provide you with our website, products, and services.
To process transactions in connection with our website, products, and services. After a transaction, your personal information (e.g., credit card or financial information) may be kept on file in order to facilitate automated renewals. You may request that your credit card or financial information be deleted from our system and files at any point by contacting us.
To create and administer your account, contact you, and customise your experience on our website or while using our products or services.
To keep your account secure and protect our website, products, and services (including to prevent fraud and abuse).
To restore your account or data where it was accidentally or maliciously deleted, corrupted, or otherwise damaged.
To improve customer service by helping us to more effectively respond to your customer service requests and support needs.
To help promote our website, products, and services, if you've voluntarily provided a testimonial or review.
To send you periodic emails concerning order information, product or service information, company news, promotions, and legal information.
To track and analyse use of our website, products, and services so we can improve them and provide you with the best experience possible.
To evaluate and respond to an application to a job posting.
To meet regulatory requirements (e.g., tax laws).
European Union Users
Data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from citizens or residents of the European Union. Our lawful bases include:
Performing the contract we have with you: We need your personal information to comply with our contractual obligation to deliver you our products or services.
Legal compliance: Sometimes the law says we need to collect and use your data. For example, tax laws require us to retain records of payments made for our products and services.
Legitimate interests: This is a technical term in data protection law which essentially means we have a good and fair reason to use your data and we do so in ways which do not hurt your interests and rights. We sometimes require your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and that does not materially impact your rights, freedom, or interests. For example, we may use identity, device, and location information to prevent fraud and abuse and to keep our website, products, and services secure. We may also send you promotional communications about our products or services, subject to your right to control whether we do so.
We analyse how users interact with our website, products, and services so we can better understand which elements of the design are working well and which are not working so well. This allows us to develop and improve the quality of the online experience we offer to all our users.
How Your Information Is Shared
We respect your privacy. We do not disclose, sell, trade, or otherwise transfer your personal information to third-parties without your prior consent, except as described below.
Information that is shared publicly
Information that is shared with trusted third-party services
We may share your information with certain trusted third-party services to help us provide, improve, promote, or protect our website, products, and services. When we share data with third-party services that support our delivery of our products and services, we require that they use your information only for the purposes we have authorised. We may also share information that is aggregated and anonymized in a way that it does not directly identify you.
Our trusted third-party partners include:
Datacenter and data hosting providers.
Domain name registrars and registries (e.g., Canadian Internet Registration Authority).
Payment processors (e.g., PayPal).
Server Software providers (e.g., cPanel).
Customer support service providers.
Website builder and search engine optimization service providers (e.g., Weebly).
SSL certificate and website protection service providers.
Email distribution and marketing service providers.
Analytics processors (e.g., Google Analytics).
Information shared in the context of a transaction
Information that is shared to protect OIIQ and comply with the law
We reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect the rights, property, or safety of OIIQ, its employees, users, or others.
Links to other websites and services
We may retain backups of your hosting account content for up to 9 months after your hosting service is cancelled or terminated. Backups may be used to restore your data or account in case the data or account is accidentally or maliciously deleted, corrupted, or otherwise damaged. If you wish your information to be deleted prior to the end of the above mentioned period, please contact our Data Protection Team.
We also collect and maintain aggregated, anonymized, or pseudonymized information which we may retain indefinitely to protect the safety and security of our website, products, and services, improve them, or comply with legal obligations.
These third-party countries have their own laws governing data protection and government access to information. The rules that protect your personal information under these laws may be different than in your home country. We ensure that our service providers comply with all applicable privacy laws, and implement contractual clauses imposing obligations on them. For more information about our data processing abroad, please contact our Data Protection Team.
Effective: November 18, 2023./